Documentation

Rock Solid is Here to Help!

When you need help and you want to trouble shoot your internet connection, Rock Solid is here to help. But if you want to troubleshoot the issue on your own, you will find documentation and helpful suggestions here.

Please browse our FAQs and see if you can find the answer. We are always updating our documentation and FAQs to improve your internet experience. We recommend that you bookmark it for future reference.

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Acceptable Use Policy

What is the acceptable use of your high speed Internet service?
girl with questions about Rock Solid internet service

Service FAQs & Troubleshooting

Make online payments with your credit card

Online Payments

How can you make a payment?

Need Technical Support?

Call Rock Solid's 24/7 Tech Support line or contact support online.

(877) 269-6565

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Contact

  • 24/7 Tech Support
    (877) 269-6565
  • (210) 568-3636
    San Antonio/Metro Area
  • (830) 584-1117
    Hondo/Castroville
  • (512) 686-2464
    Georgetown/Williamson County
  • (888) 651-6080
    Toll Free

Address

Rock Solid Internet & Telephone
  • Castroville Office
    15375 US Hwy 90 E
    Castroville, TX 78009

  • Georgetown Office
    6605 S Lakewood Dr
    Georgetown, TX 78633

Rock Solid provides high speed internet, digital phone and digital television service to Georgetown, Sun City, Hunt, Caddo Mills, Campbell, Ingram, Kerrville, Center Point, Camp Verde, Comfort, Lake Hills, Pipe Creek, Mico, Medina, Castroville, San Antonio, Atascosa, Von Ormy, Devine, Natalia, Lytle, Bigfoot, Pearsall, Moore, Dilley, Hondo, D'Hanis, Yancey.
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